Retail Floor Associate

Provide excellent customer service and serve as the first contact with customers. Assists customers in locating products and help solve home improvement issues with the right product and solutions. Efficiently processing sales at the register.

Key Activities:

• Visualizes, fulfill, and implement the company vision and core values
• Provides high-quality customer service, demonstrating concern and patience in all customer interactions.
• Manage incoming calls and information requests in a professional, efficient, and effective manner.
• Maintains a positive, motivated attitude in the workplace.
• Provides effective administrative support to the site location, as needed.
• Accurately and efficiently processes customer transactions.
• Performs inventory counts as needed.
• Replenishes displays and shelves as needed.
• Maintains a clean and professional working environment.
• Attends and participates in all Company sponsored training programs as required.
• Adheres to all safety protocols and Company policies and procedures.
• Performs any other duties, responsibilities or tasks as assigned.

Knowledge And Skills:

• Professional communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Basic math skills to calculate prices and provide accurate change.
• Basic computer skills.
• Ability to effectively handle multiple tasks.
• Must be reliable and arrive at work on time and complete assigned shift.
• Demonstrates initiative and reliability with minimal supervision.
• Ability to communicate with customers and team members in English.

Education/Experience:

• Must be at least 16 years of age
• Prior cashier/retail/customer service experience a plus

Physical Requirements:

• Must be willing and able to lift up to 30 lbs. regularly.
• Repetitive motion associated with operating a register and other retail equipment.
• Frequent bending and standing for extended periods.

This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs.

Sunpro is an Equal Opportunity Employer.