Retail Associate and Buyer
New Today
The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).
Position Title:
Retail Associate and Buyer
Department:
Bookstore Sub Department
Position Type:
Staff
Job Family:
Classified
Job Summary:
Under the administrative supervision of the Operations Manager, the Retail Associate and Buyer performs all the duties of a cashier, provides customer service both in person and on the phone, and focuses on leading and supporting the retail team. They will train new Student/Temp associates, ensure store operations are running smoothly, and resolve customer issues. Responsible for sourcing GM items to include promotional items, food, and new items. Participates in Merchandising both in store, at events and in display case.
Posting Date:
07/07/2025
Expected Start Date:
08/04/2025
Compensation Grade:
B23
Full-Time/Part-Time:
Full time
Location:
Grayslake Campus
Total Hours Per Week:
40
Job Description:
40% Student/Customer Service
- Ensures store operations are running smoothly in the absence of the Operations Manager
- Assists in training and directing temporary staff and student workers
- Operates cash register, ringing up cash, credit card, financial aid, and department charge sales
- Authorizes refunds, overrides, and makes drawer pulls ensuring accuracy
- Provides excellent customer service to all customers and resolves customer issues
- Online order fulfillment as needed
35% Buying and Merchandising
- Helps source general merchandise, promotional items, and central store items with the guidance of Operations Manager and Inventory Specialist
- Creates items and purchase orders in inventory management system ensuring inventory is correct
- Monitors inventory levels and places reorders
- Merchandizes product creating displays and/or planograms of newly received items and completes the display case
15% Inventory /Receiving
- Receives purchase orders into inventory management system
- Processes and closes online orders
- Works with Inventory Specialist on cycle counts and negative inventory reports
- Participates in year-end inventory and helps resolve variances
10% Other
- Ability to work at offsites as needed
- Expands hours during busy times and works 1 Saturday a semester
- Other duties as assigned
Required Qualifications
- High School Diploma or equivalent
- 5 years' experience in a retail setting
- 1 year experience in a retail focused buying of clothing/promo items
Desired Qualifications
- Ability to lead and direct others on store operations and procedures
- Ability to stand for extended periods of time
- Ability to work at all campus bookstores if needed
- Ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty and staff including those with disabilities; establish and maintain effective working relationships with those contracted in the course of work.
Work Schedule
8:00am - 4:30pm Monday - Friday
Pay
$18.77/hr
EEO Statement
College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).
- Location:
- Grayslake
- Job Type:
- PartTime