Retail Assistant Supervisor As a Retail Assistant Supervisor, you will play a crucial role in leading and inspiring all site personnel while ensuring exceptional customer service during your assigned shifts. In this dynamic position, you will exemplify and deliver outstanding service, uphold company policies, manage scheduling, conduct profitability analyses, and oversee vendor relationships. Division: Retail Operations Reports To: Store Manager FLSA: Non-Exempt Employment Status: Full Time Full Time Benefits: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. Essential Functions: Monitor financial performance, including sales volume, P&L, controllable expenses, cash controls, and inventory. Ensure a positive and memorable customer experience. Deliver excellent customer service by greeting and assisting customers, addressing their needs, questions, and complaints. Regularly inspect the facility and equipment to identify the need for repairs or maintenance. Assist the Store Manager in recruiting, hiring, training, and mentoring team members. Supervise store staff to maintain labor model standards. Direct and guide employees in sales activities, cash reconciliation, and customer service excellence. Competencies: Entrepreneurial Orientation: Ability to take initiative and identify opportunities. Leadership & Development: Ability to delegate responsibility and nurture team members' growth. Customer Focus: Ability to quickly and effectively resolve customer issues. Financial Knowledge: Ability to achieve and surpass sales and financial objectives. Communication: Strong written and verbal skills; capable of conveying complex information clearly to diverse stakeholders. Teamwork: Proven ability in fostering collaboration and improving team dynamics. Loss Prevention: Capability to maintain inventory control and implement loss reduction strategies. Required Education and Experience: High school diploma is required. One year of management experience in a fast-paced retail environment with a focus on delivering exceptional customer service is preferred. ServeSafe certification is required. Experience with cash management, POS systems, and proficiency in Microsoft Word, Excel, PowerPoint, and Email. Other Duties: This job description is not intended to be exhaustive and may be subject to change. Additional duties and responsibilities may be assigned at any time with or without notice. Work Authorization: Complying with the Immigration Reform and Control Act of 1986, evidence of work authorization will be required upon employment. Completion of USCIS form I-9 will be necessary to verify employment eligibility within 3 business days of starting. AAP/EEO Statement: Englefield, Inc. is an equal opportunity employer, providing employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or genetics. Englefield, Inc. prohibits any form of workplace harassment. All employment practices are consistent with applicable laws as they pertain to recruitment, hiring, promotion, termination, and benefits.