Retail Assistant Supervisor Are you a motivated leader with a passion for customer service? Join our team as a Retail Assistant Supervisor! In this role, you will empower and inspire site personnel to deliver outstanding service and ensure operational excellence during your shifts. Your leadership will be key to modeling and providing a high standard of customer interaction, overseeing compliance with policies and procedures, managing scheduling, analyzing profitability, and coordinating vendor relations. Division: Retail Operations Reports To: Store Manager FLSA: Non-Exempt Employment Status: Full Time Full Time Benefits: Dental, Vision, and Health Insurance, 401k, Employer Paid Life Insurance, Monthly Bonuses, PTO, Maternity/Paternity Leave, and Weekly Pay. Key Responsibilities: Monitor financial metrics including sales volume, P&L, controllable expenses, cash controls, and inventory management. Ensure a positive and memorable customer experience. Provide direct customer service by greeting and assisting customers and resolving queries or complaints efficiently. Conduct routine inspections of the facility and equipment to identify maintenance or repair needs. Support the Store Manager with recruiting, hiring, training, and mentoring staff. Supervise store staff to uphold labor model standards and performance expectations. Lead, mentor, and oversee employees engaged in sales, cash reconciliation, and customer service tasks. Essential Skills: Entrepreneurial Orientation: Demonstrated ability to take initiative and create opportunities. Leadership & Development: Proficient at delegating and coaching others to enhance their skills. Customer Focus: Skilled in resolving customer challenges quickly and effectively. Financial Acumen: Ability to achieve or exceed sales and financial objectives. Communication: Strong written and verbal skills to convey complex information clearly to diverse audiences. Teamwork: Proven ability to foster collaboration among team members. Loss Prevention: Knowledgeable in implementing systems to minimize loss and maintain inventory integrity. Qualifications: High school diploma required. One year of management experience in a fast-paced retail environment preferred. ServeSafe certification required. Experience with cash management, POS systems, Microsoft Word, Excel, PowerPoint, and Email. Other Information: This job description does not encompass all responsibilities and duties that may be required of the employee. Responsibilities and duties may evolve over time with or without notice. Work Authorization: Proof of work authorization is required for employment, in line with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be necessary to verify eligibility for employment within 3 business days of the first workday. AAP/EEO Statement: Englefield, Inc. is committed to providing equal employment opportunities to all employees and job applicants, irrespective of race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Englefield, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which it operates. All aspects of employment, including recruiting, hiring, promotions, terminations, and training, are governed by this policy. Englefield, Inc. prohibits any form of workplace harassment based on protected characteristics.