Essential Functions Perform basic alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs Do minor repairs to garments by replacing buttons, mending seams, and replacing hem Provide an exceptional customer experience by ensuring the customer is always the priority Give advice regarding the fit and care of garments to customers Write up alterations tickets recording the details of the alterations being made on the garment Press and steam garments before returning to customer Be knowledgeable of styles, fits, and fabrics to better serve the customer Maintain records for alterations department Inform team leader/ CSX manager of supply needs that arise in daily operations To carry out the more complex customer fittings as needed Follows shortage programs and procedures Dependable attendance and punctuality Qualifications and Competencies High School Diploma or equivalent required Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Prior experience a plus Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, and stooping Involves close vision, color vision, depth perception, and focus adjustment. Must be able to operate and perform basic maintenance on sewing machines. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.