Retail Account Manager

The Retail Account Manager (RMM) will have responsibility for developing new customer business and manage assigned accounts within their assigned sales territory. Insure operational efficiency in the market through effective collaboration with the local ops manager, national and local sales, and the mobile maintenance technician. The results should increase market share, profits and overall retail maintenance growth. The position will need an entrepreneurial attitude and have the ability to work independently and be self-motivated.

Essential Functions:

• Develop pre-sales and marketing strategy for the target and existing accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues and Mobile Maintenance utilization goals. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services.
• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Administrative functions necessary to support account. Collaborate with operations team to ensure top level service execution.
• Report sales and operations activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with local and national sales. Leverage all resources to expand new opportunities, i.e., OPS, Safety, Finance, etc. Develop account profile information on all prospect solicitations.
• Training and improvement of sales skills, industry knowledge and personal growth needs.

Additional Responsibilities:

• Performs other duties as assigned.

Skills and Abilities:

• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Possesses a high degree of initiative
• Must be self-motivated
• Ability to work independently and as a member of a team
• Possesses flexibility to work in a fast paced, dynamic environment
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Detail oriented with excellent follow-up practices
• Good understanding of Ryder's product offerings
• Represent the full spectrum of Ryder's services to new and potential customers
• Ability to interpret financial data

Qualifications:

• Bachelor's degree required in Business and/or Finance and Accounting or equivalent field
• Five (5) years or more demonstrated consecutive Sales excellence (quota achievement) in prior sales responsibilities required
• Good understanding of Ryder's product offerings
• Ability to interpret financial data

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: $64,000

Maximum Pay Range: $64,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.