Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Restaurant Manager Counter Service


Location:


Multiple locations in New York, NY

Pay:


$70,000 - $85,000, based on experience

Job Type:


Full-time (Salary)

Expected Hours:


40+ per week

About Us


Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with acclaimed Chef Andrew Black. After the success of our first location, we are expanding to three additional restaurants in NYC. We are passionate about high-quality food, operational excellence, and creating a welcoming, fast-paced dining experience.

We are seeking an experienced and dedicated Restaurant Manager to lead our growing team. This role is responsible for the day-to-day operations of the restaurant, ensuring smooth service, team leadership, and adherence to our high standards of food quality, cleanliness, and customer service. The Restaurant Manager will directly manage the crew, oversee shifts, and ensure all NYC health and safety standards are met.

What You'll Do

• Team Leadership Hire, train, manage, and develop restaurant crew members to ensure top performance
• Daily Operations Oversee all aspects of service, ensuring smooth restaurant operation from opening to closing
• Shift Management Handle scheduling, shift coverage, and step in as needed during busy periods
• Customer Experience Ensure every guest receives exceptional service, resolving issues as they arise
• Problem-Solving Address staffing, operational, and customer-related issues in real time and within budget
• Food Quality & Safety Maintain high food safety standards, ensuring full compliance with NYC health regulations
• Restaurant Maintenance Keep the restaurant clean, organized, and well-stocked
• Cash & Inventory Management Oversee POS operations, cash handling, and inventory control
• Health & Safety Compliance Ensure adherence to all sanitation and safety protocols

What We're Looking For

• 3+ years of restaurant management experience (quick-service, fast-casual, or full-service)
• Proven leadership skills with the ability to motivate and manage a team
• Strong understanding of restaurant operations, including staffing, inventory, and customer service
• Excellent problem-solving and decision-making abilities in a fast-paced environment
• Experience using restaurant technology systems (POS, scheduling software, inventory tracking)
• Ability to work a flexible schedule, including weekends, nights, and holidays
• Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required)
• Strong English communication skills (verbal & written)

Why Join Us?

• Competitive salary with weekly pay
• Health & dental insurance with 100% company contribution
• Paid time off
• Career growth opportunities be part of a fast-growing, chef-led restaurant brand
• Employee referral bonuses

Join Our Team!


If you're ready to lead a high-performing team in a fast-growing, chef-led restaurant brand, apply today! After applying, you'll receive an email with next steps to schedule an interview.

Counter Service, a Kernel Foods Inc brand, is an equal opportunity employer that values diversity and inclusivity.