Restaurant General Manager

4 Days Old

Job Description

Job Description
Benefits:
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

Grove Bay Hospitality Group is seeking individuals with a passion to join a world-class team!

The restaurant general manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance.

Responsibilities:
  1. Oversee daily operations:
    • Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations.
    • Monitor and maintain high levels of customer service, satisfaction, and cleanliness.
    • Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times.
  2. Team management:
    • Recruit, train, and develop a team of skilled and motivated restaurant staff.
    • Schedule and assign duties to ensure adequate coverage and efficient service.
    • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance.
  3. Customer service:
    • Ensure the delivery of exceptional customer service by setting and maintaining high standards.
    • Handle customer inquiries, concerns, and complaints promptly and professionally.
    • Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction.
  4. Financial management:
    • Monitor and control operational costs, including labor, inventory, and supplies.
    • Implement effective strategies to increase revenue, improve profitability, and achieve financial targets.
    • Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels.
  5. Inventory and Supplier Management:
    • Oversee inventory control, ordering, and stock management.
    • Develop and maintain relationships with suppliers and negotiate favorable terms.
    • Ensure optimal levels of food and beverage stock while minimizing waste.
  6. Compliance and safety:
    • Uphold health, safety, and sanitation standards, following local health regulations.
    • Ensure compliance with all applicable laws, regulations, and airport security protocols.
    • Maintain accurate records and documentation as required by company policies and procedures.
Qualifications and Skills:
  • Proven experience as a restaurant manager or in a similar leadership role.
  • Strong knowledge of restaurant operations, service standards, and best practices.
  • Exceptional leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with a customer-oriented approach.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to work under pressure and handle challenging situations calmly and effectively.
  • Knowledge of relevant health and safety regulations and compliance requirements.
  • Flexibility to work shifts, including weekends, evenings, and holidays.
  • Prior experience in the airport or hospitality industry is a plus.
Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.

Apply
Location:
Miami
Category:
Food

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