Resident Assistant, Washington

Resident Assistant

7 Days Old

Job Type

Full-time, Part-time

Description

ABOUT MIRIAM'S KITCHEN

Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.

ABOUT THE POSITION

The Bridge Housing program is a new non-congregate bridge housing program expected to open in 2025. Bridge Housing's primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7 and residents primarily stay in semi-private, dormitory style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can't be served well by existing low-barrier shelters. Residents need to be referred through city systems.

The Resident Assistant serves as a member of an interdisciplinary team that advocates for and support residents of E Street. The Resident Assistant is an essential staff role ensuring the safety of the building, enforcing program rules, serving as a part of the emergency response team, and communicating with case managers to ensure that clients are receiving the case management services that they need.

This is an in-person, on-site position.

Both Full-Time and Part-Time positions are available.

There are several shifts available for this position: The shift hours are 7am - 3pm, 3pm - 11pm or 11pm - 7am.

The weekly schedules for Full-Time positions are Sunday - Thursday or Tuesday - Saturday (all shifts).

For Part-Time positions, a minimum of 2 shifts per week (including at least one weekend day) are required.

DUTIES AND RESPONSIBILITIES:

Develop a positive rapport with each resident through routine contact and communication.
Provide roving coverage throughout the facility.
Provides support and assistance by completing care coordination tasks such as completing referrals for services and residency forms
Assist in the implementation of case plans and document the client interactions in HMIS
Immediately report serious incidents, allegations, and sensitive program information to the Operations Manager
Complete incident reports
Work with case management team to ensure all required service delivery is documented and to identify strengths and weaknesses in data entry and quality
Respond to immediate client needs, help de-escalate crisis situations, help resolve conflicts and enforce program rules
Conduct room inspections per program rules to ensure cleanliness
Participate in program team meetings, staff meetings, supervision meetings as required and requested per contracts
Build and maintain quality working relationships with colleagues, external and internal stakeholders
Participate in program quality improvement activities that improve program policies, procedures and client and program outcomes
Attend all required trainings per contract requirements
Adhere to agency policies and procedures
Other duties as assigned
Able to lift and/or carry up to 20 lbs.
Comfortable operating computers, inputting information into a database, and documenting case notes.
Proficiency in Spanish is preferred.

Requirements

Knowledge, Skills, and Abilities

Familiarity with the homeless services and housing landscape in Washington, DC.
Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse.
Strong interest in and commitment to ending chronic homelessness in DC.
Strong communication skills and sense of boundaries.
An understanding of the structural and systemic causes of homelessness.
Flexibility, openness, and comfort working in a fast-paced environment with a diverse population of clients with a variety of backgrounds and lived experiences.
Able to lift and/or carry up to 20 lbs.
Comfortable operating computers, inputting information into a database, and documenting case notes.
Proficiency in Spanish is preferred.

Experience:

Prior experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations.

Physical Demands - Regularly required to sit; Regularly required to stand and walk in program areas during program service times to engage guests; frequently required to talk or hear; occasionally required to reach with hands and arms, walk, stoop, kneel, or crouch; must be able to lift objects up to twenty-five (25) pounds.

Mental Demands - Ability to communicate (written and spoken) effectively in English is required.

Travel Demands - This position occasionally requires local travel between Miriam's Kitchen and partner sites. Where the need arises for business travel, appropriate compensation will be provided.

Benefits

Miriam's Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team. These include for full-time employees: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short-term disability, long term disability, and life insurance; and employer retirement contributions. For all team members: generous annual paid leave based on hours worked, and annual professional development funds.

EOE STATEMENT

Miriam's Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.

Salary Description

$23 - $25 per hour

Apply

Location:: Washington
Job Type:: PartTime

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