Remote Certified Pharmacy Technician Job Description We are seeking experienced Certified Pharmacy Technicians to join our team. As a Pharmacy Technician, you will be reviewing Prior Authorizations for a Pharmacy Services department within a large healthcare insurance company. You will be responsible for approving or denying prior authorizations and forwarding them to a pharmacist for final review. Responsibilities Handling all health plans and all types of medications. Process prescription exceptions, including resolving claim rejections and conducting member and physician outreach. Enter member demographics and prescription information into the data processing system. Research and resolve rejected insurance billing issues and/or escalated member issues. Escalate questions regarding prescriptions to a Pharmacist for interpretation or direction on processing. Assist with inbound and/or outbound patient or physician calls. Requirements Nationally Certified Technician (Preferred) Pharmacy State Registration High School diploma or GED. Strong computer skills Skills Experience with prior authorization processes. Proficiency in Microsoft Office and Outlook. Experience in call centers, PBM, hospital, or specialty pharmacy settings. Work Environment We are seeking candidates who thrive in a structured remote work setting. This role involves multitasking across multiple screens and systems, so strong technical proficiency and attention to detail are essential. Work Requirements: A reliable high-speed WiFi connection A dedicated home office space with a door for privacy Schedule Availability Monday through Friday between 8:00 AM and 8:00 PM (In your time zone) for an assigned 8-hour shift Willingness to work rotating weekends every 4–6 weeks and some holidays Training Schedule: Training hours are10:00 AM – 6:30 PM EST Equipment Provided: Company-issued computer, monitor, and headset Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 28, 2025.