Scion Technology has been engaged to conduct a search for a Remote Business Analyst – Retail POS on behalf of our client, a growing and innovative retail technology company. This is a fully remote, direct-hire opportunity available to candidates located within the United States. Occasional travel may be required. Position Overview:

The Business Analyst – Retail POS will serve as a critical member of the product and engineering team, bridging the gap between business stakeholders and technical teams to deliver high-impact Point-of-Sale (POS) solutions. This individual will play a key role in optimizing POS features across in-store, mobile, and online channels, helping to ensure a seamless customer experience and consistent operations. This position requires strong analytical skills, retail POS system experience, and a deep understanding of QSR or retail operations. The ideal candidate has previous experience working in or with top QSR chains or leading POS vendors.

Key Responsibilities: Gather and document business and technical requirements

Create user stories, process flows, and acceptance criteria

Support development and QA teams through Agile sprints

Facilitate stakeholder meetings, demos, and feedback loops

Identify project dependencies and help resolve blockers

Recommend enhancements to core POS features and workflows

Ensure alignment with compliance, reconciliation, and integration needs

What You Bring:

2–4+ years of experience as a Business Analyst, Product Owner, or Product Lead in Retail POS

Experience at QSR chains or POS vendors such as Chick-Fil-A, Starbucks, Chipotle, Toast, Lightspeed, Square, or similar

Strong understanding of POS workflows including sales, returns, inventory, pricing, loyalty, and reconciliation

Proven ability to gather and document requirements, create user stories, and manage cross-functional collaboration

Proficiency in Agile/Scrum using JIRA and Confluence

Excellent communication, analytical, and stakeholder management skills