Benefits:

• Gym Membership
• Life Insurance
• 401(k) matching
• Dental insurance
• Employee discounts
• Free uniforms
• Paid time off
• Vision insurance

Job Title: Front Desk Receptionist
Location: Layes Tire Service Avon Park, FL

Position Summary:


The Front Desk Receptionist plays a key role in delivering the exceptional customer service Layes Tire Service is known for. Youll greet customers, handle calls, coordinate service scheduling, and assist with office tasksall while ensuring our front desk and waiting area are organized, efficient, and customer-ready.


Key Responsibilities:

• Warmly greet customers and create a positive first impression.
• Answer incoming calls, direct inquiries, and accurately relay messages.
• Receive and log incoming parts and products.
• File and organize received invoices.
• Coordinate with service staff to notify customers when orders are ready.
• Process payments on customer accounts.
• Check out customers after Service Advisor approval.
• Schedule and confirm service appointments.
• Maintain an accurate messaging log for internal communication.
• Keep the front desk and waiting area neat, clean, and welcoming.
• Provide administrative support to the office and service teams.
• Reconcile vendor statements to maintain account accuracy.

What Were Looking For:

• Friendly, outgoing personality with a strong customer-first attitude.
• Excellent phone etiquette and communication skills.
• Dependable, organized, and able to multitask in a fast-paced environment.
• Basic computer and office skills; scheduling software experience is a plus.
• Prior customer service or front desk experience preferred.
• Knowledge of tires or auto service helpful, but not required.

Why Join Layes Tire Service?


Were more than a tire shopwere a team that takes pride in honest service, hard work, and treating customers like family. If youre looking for a hometown atmosphere with professional values, wed love to have you on board.