Public Service Specialist - Health and Human Services

New Yesterday

Job Posting

Under supervision, performs work of moderate difficulty in the assigned field; performs related work as assigned. The ideal candidate will be conscientious, self-motivated, and flexible, with high emotional intelligence and the ability to work respectfully with diverse people and cultures. The position is client-facing.

Typical Duties (Illustrative Only):

  • Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters
  • Prepares reports and maintains records
  • Receives, sorts, files and retrieves forms, correspondence and documents
  • Updates, checks and completes records, forms and documents
  • Verifies discrepancies and makes corrections
  • Researches records and disburses information
  • Establishes and maintains complex filing systems
  • Maintains control and assures availability of files and other materials
  • Answers questions requiring knowledge of departmental rules and procedures
  • Exercises discretion and judgment on minor administrative decisions
  • Processes and distributes confidential and sensitive documents
  • May maintain department budget accounting records
  • May answer and route incoming phone calls
  • Answers and routes incoming phone calls, emails, and client inquiries

Essential functions of this position include but not limited to: sitting, walking, standing, crouching, stooping, kneeling, reaching, bending and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/shoulder) for computer work, filing, copying etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.

Location:
Flagstaff

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