Product Manager - Employee Experience
New Today
About Aptia
Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.
With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.
Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.
And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.
Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.
Job requirements
About the Role
Aptia is seeking a digital product leader to shape and scale our employee-facing experience-including our web platform, mobile app, and employee communication capabilities. As Product Manager - Employee Experience, you will define and drive the strategy for how users interact with Aptia's offerings across digital touchpoints.
This role sits at the intersection of design, technology, and behavior - focused on creating intuitive, inclusive, and engaging experiences that support employees throughout their benefits journey. You'll be responsible for delivering consumer-grade usability, personalization, and content that drives understanding, adoption, and impact. This is a hybrid role in our new office in Lake Mary, FL for a minimum of 3 days in office per week.
What you'll be doing
Own the product vision, roadmap, and execution for Aptia's digital employee experience, spanning web, mobile, and personalized communications
Lead cross-functional collaboration across Product, Design, Engineering, Content, and Operations to deliver experiences that are elegant, scalable, and high-impact
Conduct user research and leverage analytics to deeply understand employee needs, pain points, and behaviors
Prioritize features and capabilities that enhance moments that matter - onboarding, life events, benefit decisions, and everyday support
Drive personalization, accessibility, and relevance in content and experience across digital channels
Define and track KPIs tied to engagement, satisfaction, usability, and conversion - continuously improving product performance
Stay ahead of trends in digital UX, employee enablement, mobile design, and AI-powered personalization to keep Aptia at the forefront of the space
Represent the voice of the user in internal forums and help elevate the importance of employee experience across the enterprise
What we're looking for 10+ years of product management experience, with a strong track record in employee-facing digital experiences, HR tech, or consumer-grade B2B platforms
Demonstrated success owning product strategy and execution for web and/or mobile applications
Experience designing and optimizing digital user journeys that drive engagement, clarity, and retention
Familiarity with tools and trends in digital communications, content management, and user engagement
Strong collaboration and communication skills, with experience working cross-functionally with engineering, design, marketing, and client teams
Analytical and outcomes-driven approach-skilled at setting KPIs, measuring impact, and using data to prioritize
Passion for building inclusive, accessible products that serve diverse populations
Bonus: Experience in health tech, benefits, or people-centric SaaS products
How to apply
If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.
Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.
If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
- Location:
- Tampa, FL, United States
- Category:
- Management Occupations