Job Overview – Product Manager (Digital Experience & Customer Journey):
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Compensation: $65/hour
Location: Boston, MA
Schedule: Monday to Friday (Hybrid)
Step into a temporary role as a Product Manager (Digital Experience & Customer Journey) with our client in Boston, MA (Hybrid), leading strategy, engagement, and experience design across customer-facing platforms. You’ll drive roadmap execution, Agile delivery, and cross-functional collaboration to optimize CRM, web, and digital ecosystems. Ideal for product professionals with expertise in customer journey mapping, digital platform strategy, and user-centered innovation.
Responsibilities as the Product Manager: Product Strategy: Define and execute a product roadmap aligned with customer needs, business goals, and market opportunities.
Customer Journey Integration: Translate user journeys into product features and process flows in collaboration with marketing and business teams.
Agile Execution: Lead backlog prioritization, feature definition, and acceptance criteria to ensure timely, high-impact product delivery.
Cross-Functional Alignment: Partner with developers, architects, and fellow product managers to drive cohesive delivery and shared best practices.
Release & MVP Planning: Manage release scope, timelines, and value delivery across feature rollouts and product iterations.
Stakeholder Engagement: Communicate product vision, timelines, and user impact to key stakeholders while integrating feedback into ongoing development.
Qualifications for the Product Manager: Education: Bachelor’s degree in Business, Computer Science, Marketing, or a related field required.
Experience: 5+ years of product management experience in Agile environments, with a focus on digital platforms, web applications, or CRM-based systems.
Technical Skills: Familiarity with IT systems development, Web technologies, CRM platforms, and SAFe or Agile frameworks preferred.
Industry Knowledge: Prior experience in digital customer experience, healthcare, or the medical device industry is strongly preferred, including familiarity with diabetes care.
Skills & Attributes: Strategic, customer-focused thinker with strong communication, cross-functional leadership, and decision-making skills.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria,Atlantic Groupwill keep your resume on file for future opportunities and may contact you for further discussion.
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