Job Title: Restaurant Server

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the hotel's food service venues. The Server sets up, services, and breaks down the food and beverage areas where they are assigned, ensuring a high level of quality, consistency, and service.

Key Job Functions

• Follow safety procedures and policies to ensure a safe working environment.
• Make and serve drinks to guests and cocktail servers.
• Follow Hotel beverage procedures, using the Hotel beverage manual and recipe book as references.
• Make sure all drinks are rung up properly.
• Follow cash handling procedures.
• Be fully responsible and accountable for an issued bank.
• Fill out liquor requisitions and supply list.
• Follow proper procedures for ringing guest checks and cash collection procedures.
• Make sure established pars are maintained.
• Perform all side-work duties.
• Keep all bar areas neat and clean.
• Set up, break down, and lock up liquor and store fruit and juices properly.
• Make cocktails following the Hotel beverage standards using a standard jigger, no free pouring.
• Attend departmental meetings.
• Always present a professional appearance and comply with grooming and uniform standards.
• Each associate is expected to carry out all reasonable requests by management.

Deliver Passionate & Engaging Service to Our Guests

• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations.
• You will consistently deliver our GUEST model:
• Greet or welcome everyone warmly with a smile.
• Use eye and ear contact and the guest's name.
• Establish/anticipate needs.
• Solve and own all requests/complaints.
• Thank everyone.

Build a Solid Relationship with Your Colleagues

• Treat colleagues with respect and dignity.

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 2-3 years' experience working in a similar (or translatable) environment.
• Strong ability to prioritize and multitask.
• Strong verbal and written communication skills.
• Track record of delivering exceptional guest or client experience.

Pay Range

Pay Rate 6.88/hr. plus tips. Base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills, and job-specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.