Practice Manager II, Full Time, Occupational Medicine - Morristown
New Today
Responsible for providing daily operations to focus on staff management, responding to physician, patient, and staff concerns, and budget management. Works with patients to resolve customer service issues and maximize revenue cycle collections. Formulates and implements shared priorities and goals for providing optimal customer service, increasing operational efficiency, ensuring financial viability, and providing high-quality health care services.
Principal Accountabilities:
Assists Senior Leadership with budget adherence, monitoring and preparation.
Has financial accountability for day-to-day operations as set in budget.
Coordinates procurement of supplies and equipment and maintains appropriate inventory management and budgetary controls.
Complies with AH financial policies and procedures related to cash collections and reconciliation and ensures necessary cash controls are monitored and adhered to.
Assures adherence to organizational guidelines, policies and procedures.
Develops office protocols for day-to-day operations.
Prioritizes and organizes work to meet changing priorities.
Ability to prioritize and multi-task with a minimum of supervision.
Seeks guidance as appropriate. Makes decisions that are timely and consistent with department, objectives, policies and procedures. Communicates decisions to appropriate leadership. Exercises independent judgement on basic or moderately complex issues related to job.
Manages team members and has responsibility for the hiring, firing, performance management and results for the practice/department.
Orients, trains, assigns, schedules, directs and supervises departmental team members.
With leaderships approval, develops the organization’s culture of quality, safety, ethics, privacy, security, and confidentiality. Implements company/departmental objectives.
Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and team members in balance with sound business practice.
Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system problems.
Responds to urgent, impromptu and unplanned situations by assessing their level of importance, instituting appropriate action and informing appropriate management.
Prepares incident/occurrence reports as necessary. Communicates decisions to appropriate management.
Works with Senior Leadership, clinicians, team members and customers in implementing appropriate measures to correct perceived service deficiencies.
Reviews department practices, quality of work performed, production schedules, and makes changes as needed to improve services. Monitors templates/schedules for access and makes recommendations to ensure department is meeting access standards.
Required:
High School Diploma required
Preferred:
5+ Years of healthcare and supervisory experience
Bachelors degree preferred
- Location:
- Morristown, NJ, United States
- Job Type:
- FullTime
- Category:
- Management Occupations