The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

Is this the role you are looking for If so read on for more details, and make sure to apply today. At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery. This position might be a good fit for you if you… Share a passion for the outdoors and recognize the role it plays in enriching people’s lives. Express curiosity and creativity by taking initiative and being resourceful. Understand your effect —how your contributions shape the team, the customer experience, and the Snow Peak community. Make a memorable impact by being approachable, respectful, responsible, and joyful. Value all people for their skills, experience, and unique perspectives. Purpose The Assistant Store Manager works closely with the Store Manager in the day-to-day operations including customer service, team building, merchandising, marketing opportunities, inventory management, and opening/closing the store. Classification · Status : Full Time, Benefit Eligible · Reports To : Store Manager · Schedule : Required availability on evenings, weekends, and holidays · Manage Operations o Ensure a consistent excellence of customer service and resolve escalated issues o Open and close the store o Receive deliveries and stock sales floor in a timely manner o Plan, promote, and coordinate events; report event profitability: maintain event calendar o Oversee retail inventory and restocking o Oversee store window and showroom floor set monthly updates o Lead a robust training program for retail store associates on gear, apparel, policies, procedures; recognize and suggest additional trainings o Demonstrate desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers o Create and manage shift schedules; verify hours worked for payroll o Lead monthly retail contests o Leverage individual staff strengths, encouraging employee development and motivation o Supervise staff for productivity and adherence to store regulations; ensure that healthy, safety, and security rules are followed; notice and promptly correct any negative behavior; escalate discipline to Store Manager · Support Sales Manager & Company Objectives o Serve as Manager of the Day when Sales Manager is not present o Support Store Manager with reporting, purchase order, and weekly fill in duties as needed o Work closely with the store manager to support recruiting efforts o Build, adapt, and maintain tools and reports o Suggest strategies for process improvements o Develop and maintain documentation and standards o Support change management processes within the department o Provide support and advice on cross-functional projects o Participate in team meetings; provide knowledge, support, and advice for interdepartmental process improvements, projects, or policy revisions · Perform other related duties and projects as assigned Requirements · Education/Certifications o High School Diploma or equivalent o 3 years working in a retail environment o Experience leading a team; enforcing and maintaining company policies and procedures; creating and maintaining employee scheduling o Ability to learn new computer programs and software o Proficient understanding of the financial and business acumen to drive store profitability o Proficient understanding of Microsoft Office Suite or related software o Intermediate expertise in excel and word o Intermediate mathematics and reporting o Excellent verbal and written communication skills o Ability to learn quickly; creatively solve new problems o Ability to act with integrity, professionalism, and confidentiality o Proficient interpersonal, negotiation, and conflict resolution skills o Strong leadership skills with ability to motivate staff o Excellent time management skills with a proven ability to efficiently manage multiple, concurrent, time-sensitive projects and priorities · Physical Effort o Prolonged periods standing o Must be able to lift 50 pounds at times o Regular interaction with the public All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel. In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role.

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