Pharmacy Technician - Galesburg, IL

Compensation: $18 - $21 hourly | DOE

Overview: Nexus HR is looking for a skilled and reliable Telehealth Pharmacy Technician to support one of our healthcare clients in Galesburg, Illinois. This role offers an excellent opportunity to work in a patient-focused environment that values teamwork, communication, and service excellence. The ideal candidate must be detail-oriented, dependable, and committed to helping patients receive timely and accurate pharmaceutical care.

About the Job

This position is for a healthcare client located in Galesburg, Illinois. The Pharmacy Technician will support daily pharmacy operations in a telepharmacy setting and collaborate closely with other healthcare professionals to ensure quality patient care. Candidates should be comfortable working independently as well as part of a team. Strong communication skills and a proactive work ethic are essential for success in this role. This opportunity is ideal for someone looking to work in a mission-driven, supportive, and community-focused environment.

About the Pharmacy

The pharmacy is a comprehensive primary care provider based in Illinois, with two locations in Peoria and Galesburg. Our mission is to deliver exceptional care through a primary care model that is simple, convenient, accessible, and affordable for all.

To better support our patients and providers, we offer on-site pharmacy services designed to streamline care and improve patient outcomes. Our pharmacy team includes a registered pharmacist and full-service pharmacy services at our Peoria location, while our Galesburg site operates as a telepharmacy to ensure seamless access for patients in that region.

Our pharmacy staff work in a collaborative, team-oriented environment where communication, flexibility, and mutual support are valued. While the ability to work independently is important, we foster a strong sense of connection across the team. The overall work environment is described as warm and family-like, where personal relationships and trust are part of the everyday culture.

Duties and Responsibilities:

• Process new prescription orders using telepharmacy systems or online platforms.

• Verify patient details, including insurance information, dosage, and medication accuracy.

• Prepare and dispense medications, adhering to legal and safety guidelines.

• Ensure timely delivery and fulfillment of medications to meet clients' needs and maintain continuity of care.

• Answer patient inquiries via phone, video, or secure messaging systems.

• Provide medication counseling, including instructions for use, potential side effects, and interactions.

• Resolve patient issues related to prescriptions, billing, or insurance.

• Work closely with pharmacists and technicians to maintain workflow and timely prescription fulfillment.

• Participate in virtual team meetings for updates and process improvements.

• Assist with inventory management, including medication stock monitoring and restocking.

• Maintain accurate records following pharmacy laws and regulations (HIPAA, FDA, state regulations).

• Maintain accurate logs for prescriptions, patient interactions, and any required audits.

• Assist in maintaining the safety of medications and other pharmacy supplies, ensuring proper storage and handling

• Operate telepharmacy software for processing prescriptions and managing data.

• Troubleshoot technical issues with telepharmacy systems, coordinating with IT as needed.

Qualifications:

• Certified by PTCB or ExCPT for at least 1 year (Required).

• Active Pharmacy Technician license in Illinois (Required).

• At least 1 year of experience as a Pharmacy Technician.

• Proficient in electronic prescription processing, pharmacy software, and medication dispensing.

• Strong mathematical skills for accurate medication calculations, measurements, and dosage conversions.

• Strong understanding of pharmacy regulations, HIPAA compliance, drug classifications, and prescription terminology.

• Excellent verbal, written, and virtual communication skills with a customer-focused approach.

• Strong multitasking, problem-solving, and attention to detail.

• Able to interpret prescriptions, calculate dosages and days supply, and identify generic drugs and Latin symbols.

• Reliable, accurate, professional, and able to meet production and quality standards in a team environment.