Overview

Responsibilities

• Triage, interpret and input orders into computerized medication order system while meeting accuracy and productivity standards of the pharmacy. Audits input versus documentation and makes corrections as needed
• Performs drug calculations including basic mathematical calculations (e.g., converting milligrams)
• May resolve issues of denials identified through adjudication, and follow-up claims in Point of Sale (POS)
• Maintains current knowledge of Medicaid claim regulations and processes
• May produce reports and keep management informed of unpaid claims and claims pending follow-up
• Provides excellent customer service to external and internal customers in accordance with company values
• May assist with drug preparation and dispensing under the direct supervision of a Pharmacist
• Performs other tasks as assigned, which can include assisting in any area of the pharmacy as directed by management

Qualifications

• High school diploma or equivalent
• Pharmacy related experience
• Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer
• Licenses/Certifications: As required by state regulations and business needs
• Detail oriented; goal oriented, team player, customer service, oral communication