Sutter Health Position

We are so glad you are interested in joining Sutter Health!

Organization: SGMF-Sutter Gould Med Foundation

Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. *This is a float pool position which requires travel as needed from Stockton, to Ceres, Lodi, Modesto, Patterson, Stockton, Tracy or Turlock locations.

Education

• HS Diploma or equivalent education/experience

Experience

• 1 year as typically acquired in a similar environment.

Skills and Knowledge

• Basic knowledge of insurance policies and procedures, as well as patient billing.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient's Protected Health Information (PHI).
• Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Travel

• Required as needed Stockton, to Ceres, Lodi, Modesto, Patterson, Stockton, Tracy or Turlock locations.

Job Shift

Day/Evening

Schedule

Full Time

Shift Hours

8

Days of the Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $24.58 to $30.72 / hour