We’re Hiring – Bilingual Patient Services Advisor (PSA)
Location: Community Health Northwest Florida

Job Purpose:
The Patient Services Advisor (PSA) is the welcoming face of our clinic—greeting patients and visitors with professionalism, warmth, and care. In this role, you will assist with check-in, update records, verify insurance, collect payments, and help connect patients to the services they need, all while ensuring a positive experience.

Key Responsibilities:

• Greet and assist patients, visitors, and clients in a friendly and professional manner

• Register patients, verify insurance, and collect co-pays

• Keep patient records up to date in our Electronic Health Record system

• Assist with language interpretation and transportation arrangements when needed

• Support clinic operations by maintaining organized front desk and waiting areas

Minimum Requirements:

• Associate’s degree or equivalent on-the-job experience

• Experience with electronic health records and patient registration

• Strong customer service and communication skills with diverse populations

• Proficient in Microsoft Word and Outlook

• Bilingual (English/Spanish) required

Preferred:

• Medical office or billing experience

• Customer service training

Why Join Us?

• Make a difference in your community every day

• Work in a supportive, mission-driven team environment

• Help ensure quality healthcare for underserved populations

Apply now and be the first smile our patients see!