Admitting Representative

The Full Time Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service.

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.

The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff.

Provides excellent customer service.

Collect all necessary patient, demographic, and insurance information.

Obtain all necessary patient signatures.

Perform accurate registration, arrival, and check-in functions.

Perform real-time insurance eligibility and benefits verification.

High School graduate or equivalent

0-2 years of healthcare or Customer Service experience

One (1) year of Patient Access experience.

One (1) year of Customer Service experience.

Data Entry experience.

Familiarity to Health Plans/Insurances.

Bilingual

The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.