Part-time Switchboard Operator

Dixon is looking for a part-time Front Desk Switchboard Operator to join our team in Chestertown, MD! In this role, you will be the first point of contact for our visitors and callers, ensuring that all interactions are handled efficiently and courteously. The ideal candidate is dependable, organized, and has strong communication skills. Our comprehensive benefits package is designed to support your well-being and professional growth. We offer medical, dental, and vision insurance for you and your family, competitive salary, bonus programs, and 401K retirement plan, training opportunities, tuition reimbursement, vacation and PTO, paid holidays, gym reimbursements, and more! The potential targeted range for this position is $17-$21/hr. Join us and be a part of a team that values your contributions and supports your goals!

Responsibilities:

• Answer and route incoming calls promptly and professionally using our switchboard system
• Greet and assist visitors and staff at the front desk
• Maintain visitor log and issue visitor badges as needed
• Handle mail, packages, and deliveries
• Perform other administrative duties as needed
• Maintain a clean and organized front desk/reception area

Competencies:

• Prior experience in a receptionist or customer service role preferred
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Ability to use Microsoft Office and Google Suite

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Qualifications

Behaviors:

Preferred:

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations:

Preferred:

Goal Completion: Inspired to perform well by the completion of tasks

Job Security: Inspired to perform well by the knowledge that your job is safe

Education:

Required: High School or better.

Experience:

Preferred: 2-5 years: Prior experience in a receptionist or customer service role preferred