Objectives:

The Security Officer position supports TPAC events, programming, and its venues to ensure the safety and security of guests and employees of TPAC by maintaining the department’s policies and protecting its people, property & assets.

Primary Responsibilities:

• Provides support for the operations of all safety and security functions at all TPAC facilities.
• Provides security presence and guidance for the safety and security of guests and all employees. This includes building security and event security for Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and War Memorial Auditorium.
• Maintain a safe and secure environment for guests and employees by patrolling property, monitoring surveillance equipment; inspecting building, and access points; controlling personnel and guest entry into the facility.
• Maintains the security presence at TPAC Stage Door by identifying and verifying clients, TPAC employees or contractors working within the TPAC facilities.
• Staffs the Event Operations Center (EOC) during events and other times as directed to assist in the smooth function of events at TPAC and provide internal cooperation between departments.
• Helps to enforce and maintain the TPAC Safety Program. This includes elements of the local fire code, OSHA, building safety, NFPA 101 (Life Safety Code), AEDs, Basic First Aid & CPR training, and Covid 19 programs for pandemic detection & mitigation.
• Provide security presence and conduct area security patrols ensuring all doors on TPAC floors are secure during business hours and after hours to include administrative offices, stairwell(s), stage doors, auditorium(s) equipment, and all other access points; verifying entry to authorized individuals. Provides relief for other stationary security officers and 3rd floor receptionist.

Skills & Knowledge

Required:

• 3 years of security, law enforcement, or medical/fire experience.
• Availability of 3-4 shifts weekly. Shifts are 4 hours minimums.
• Daily email access

Highly Preferred:

• Current TN Unarmed Officer License.
• CPR/AED Certifications.
• OSHA Certified
• Ability to work well in and manage crowds and remain calm in stressful situations

Preferred:

• Previous Venue Security experience
• Bilingual
• Enjoys working with the public.

Software and Services Used:

• ADP Workforce Now, Microsoft Outlook, Word, Excel, Zoom, Teams, CCTV Camera Software

Frequent Functions and working conditions

• Ability to stand and sit for periods of time.
• Ability to clearly communicate both verbally and written.
• Able to work in theater settings which include stair navigation, different lighting settings, different sound/volume etc.
• Exposure to indoor and outdoor environments
• Able to lift up to 20lbs

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristic.