Description About the Role Are you ready to embark on a fulfilling career journey? As a Patient Service Coordinator at MyEyeDr., you will be a vital part of our team, enhancing patient experiences by effectively managing the front desk during check-in and check-out. No previous optical experience? That’s perfectly fine! We offer comprehensive training and resources to help you thrive in an industry dedicated to delivering top-notch care and helping patients achieve their vision goals. Join us today to make a real difference in patients' lives! Note that this position requires some weekend and evening availability. Your Responsibilities Create a welcoming and efficient check-in/out process that ensures a positive experience for our patients. Become an expert in our various insurance plans to assist and educate patients during their visits. Support appointment confirmations and collaborate with the medical staff based on provider availability. Efficiently handle multiple phone lines, greet patients, schedule appointments, and support office staff as needed. Be open to cross-training for other roles such as Eyewear Consultant and Optometric Technician, depending on office needs. Work alongside doctors and team members to ensure a smooth patient experience. Your Qualifications Prior experience in a front desk or customer-facing role with a focus on administrative tasks. Excellent organization skills with the ability to prioritize tasks effectively under pressure while maintaining high-quality service. A flexible and adaptable mindset, capable of taking on diverse responsibilities. A friendly, patient-oriented personality who thrives in a high-energy environment. A collaborative team player dedicated to enhancing the patient journey. Proficient with computers and possess strong verbal and written communication skills. A professional demeanor and strong problem-solving abilities to address patient inquiries. Opportunities for Growth Access to role-specific training programs designed to advance your career. Enjoy vision coverage and exclusive discounts on our products. Join Us at MyEyeDr. How do you envision your future? Are you seeking a unique opportunity to impact patient lives positively? MyEyeDr. is a rapidly growing healthcare provider offering a complete vision care experience within a customer-focused retail environment. Our trusted community doctors and knowledgeable teams are committed to helping patients lead their best lives by delivering personalized experiences tailored to their needs. We make healthcare accessible by accepting all insurance plans and providing a diverse selection of stylish eyewear. In this role, you can build a rewarding career within an organization that values its associates and patients alike. You will have the chance to prioritize patient care, connect skilled teams with patient needs, and thrive in a fun, inclusive, and collaborative workplace. If you are motivated by a desire to help others and are eager to develop your professional growth, we encourage you to apply and begin your journey with MyEyeDr., where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, military or veteran status, citizenship, familial or marital status, genetics, or any other protected characteristic. We are committed to a workplace free from discrimination and harassment.