Part-Time Office Assistant - Temporary

Fountain Equipment Finance, LLC, a wholly owned subsidiary of SmartBank, has been a leader in equipment financing for over 35 years. Headquartered in Knoxville, TN, we specialize in providing capital solutions for the construction and transportation industries across 12 states. As part of the SmartBank family, we uphold a commitment to excellence, integrity, and community. We are looking to add a temporary, part-time office assistant to support our Knoxville headquarters with general clerical duties.

Position Summary: We are seeking a detail-oriented and proactive Temporary Part-Time Office Assistant to support our Knoxville office. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional administrative support. The position is temporary and part-time, with a flexible schedule not exceeding 29 hours per week.

Our Part-Time Office Assistant will be held accountable for:

• Answer and direct incoming phone calls professionally.
• Greet and assist visitors with a welcoming demeanor.
• Review and organize loan documentation for completeness.
• Scan, file, and maintain loan records and customer files.
• Monitor and update insurance documentation for customers.
• Support outside sales offices with administrative tasks.
• Process customer payments and assist with general clerical duties.
• Other duties as assigned.
• Uphold SmartBank Core Values and comply with all applicable banking regulation

Ideal candidates for the role will include:

• Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient.
• Strong written and oral communication skills.
• Excellent customer service and interpersonal skills.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.