Part-Time Customer Service Associate, Lake Forest

Part-Time Customer Service Associate

New Today

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Some of the perks of joining The UPS Store team!

* Part-time position (20-32 hours)

* Day time retail hours 8:30am-6:30pm

* Flexible hours

*Meal compensation

*Monthly sales incentives in additional to base salary

JOB DESCRIPTION

Center Associates provide customer service to customers for all business services. The ideal candidate needs to be:
Prompt, reliable, and responsible
Weekend availability is a must
Strong computer skills and training in applications will be provided.
Able to operate independently and be self-driven to complete tasks
Excellent written and verbal communication skills
Fluent English & Spanish speaking is a plus
Able to lift 50 pounds
The full-time and part -time positions will be required to work at both of our locations in Tustin and Lake Forest.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Able to lift 50+ pounds
Communicates effectively with customers
Prompt, reliable, and responsible
Available to work weekdays and weekends.

QUALIFICATIONS

Strong computer skills, including Microsoft Office and Adobe Suites
High school diploma or GED required

BENEFITS

Medical Insurance
Flexible Schedule and Daytime hours
Uniforms Provided
Advancement Opportunities ability to grow within the company
Monthly Sales Incentives
Company paid Notary and Live Scan / Fingerprinting certification
Retail Store day time hours 8:30am - 7:00pm

Apply

Location:: Lake Forest
Job Type:: PartTime
Category:: Business

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