Day in the Life of a Care Manager

Connect with patients monthly to address any needs and provide the resources to fulfill those needs.

Connect and maintain relationships with community partners for patient resources.

Work closely with a dedicated team to provide exceptional patient care.

Participate in community awareness/engagement events to promote Crossroads, our mission, our principles, and our approach to addiction treatment.

Education and Experience Requirements

At minimum, High School Diploma or GED required.

Experience in a fast-paced environment servicing many clients is preferred.

Experience in healthcare, addiction medicine, community health, care coordination preferred.

Experience with building individualized care plans is a plus.

Knowledge of compliant documentation practices

Lived Addiction experience is a plus.

Hours, Schedule, and Travel

Monday 2:30 PM - 8:00 PM

Every Other Tuesday 1:00 PM - 8:00 PM

Wednesday 8:00 AM - 3:00 PM

Friday 7:00 AM - 1:00 PM

Every Other Saturday 7:00 AM - 1:00 PM

Position Benefits

Mileage reimbursement

Crossroads matches the current IRS mileage reimbursement rate/mile for any travel to a secondary work location, apart from travel to your primary work location. Travel reimbursement is calculated from your primary work location to the secondary location.

Community events that promote belonging and education

Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

Grow your network

This role involves working with many community partners. The opportunity to foster, grow, develop, and maintain these relationships enhances your ability to be an effective community partner.

Have a daily impact on many lives

Our Care Managers are truly on the front lines. Patients rely on various resources that we have at our disposal because of the community partners we work with. Helping someone find a safe place to sleep, food to eat, finding safe and fair healthcare happens daily in this role.

Excellent training if you are new to this field

Addiction medicine is not typical healthcare, but this field is highly trainable!

Opportunity to save lives everyday!