Responsibilities and Expectations

Accurately Perform Financial Transactions and Functions

Accurately process financial transactions including but not limited to deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.

Balance transactions and cash daily.

Approve transactions for other employees within your assigned approval authority limit, if applicable.

Assist in management of bank cash levels as delegated by a manager or supervisor.

Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.

Adhere to operating procedures and protocols.

Build Client Relationships

Conduct professional client conversations that build and sustain trust and credibility.

Discover key life events happening with clients to ensure bank products and services are meeting financial needs.

Promote bank products and services, within and outside of the branch.

Proactively make referrals to bank partners that result in additional revenue to the bank.

Demonstrate operational soundness to minimize risk exposure or loss and to maintain quality production.

Deliver a Consistently Superior Client Experience

Demonstrate excellent customer service skills.

Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.

Respond to routine client inquiries and requests.

Demonstrate Compliance with Applicable Laws and Regulations

Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.

Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.

Actively work with clients to understand each client’s normal account activity, as appropriate for this position.

Complete periodic compliance training.

Perform other duties as assigned or required.

Required Skills & Education

High School diploma or equivalent

Cash handling experience preferred

Customer service experience

Excellent interpersonal, verbal, and written communication skills

Computer proficiency in Windows-based system

Ability to maintain a high degree of confidentiality

Strong attention to detail and organizational skills

Capable of working with a team

Aptitude for math

Ability to travel to Wichita, KS for required training your first week on the job

Who we are

Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 72 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

What’s in it for you?

We believe your benefits are an important part of your overall compensation package.  We work year-round to ensure that we provide our employees with the most up-to-date, competitive program.  We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available:

Health, Dental & Vision Insurance

Group Life & Long-Term Disability Insurance

Flexible Spending & Health Savings Accounts

Group Cancer Insurance

(K) Retirement Plan w/ Company Match

Generous Vacation & Sick Time

Employee Stock Purchase Plan (ESPP)

Pet Insurance

Retail Banking Benefits