Overnight In-Room Dining Server/Coordinator

Four Seasons Hotel Minneapolis seeks an Overnight In-Room Dining Server/Coordinator to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!

The In-Room Dining Server/Coordinator will take guest in-room dining orders, communicate special requests to the kitchen, and execute the delivery of orders according to Four Seasons Standards.

Essential Functions:

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Set up the lobby coffee service and ensure specialty coffee machine is in working order. Input all breakfast pre orders into Micros and complete the dry setup of them. Ensure the AM team is set up for success by completing AM shift mise en place. Complete any final prep work.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

The primary requirements for this position are:

• At least one year of food service experience.
• Excellent English verbal and written skills.
• The ability to communicate in a warm and friendly manner over the telephone.
• Detail oriented.
• The ability to keep an organized work area and prioritize guest requests.
• The ability to work a flexible schedule including nights, weekends, and holidays.
• ServSafe certified.

Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local celebrity chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck.

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Wage: $20.50 per hour + tips

We offer the following complimentary, market-leading benefits:

• Comprehensive health and vision insurance (Available to Full-Time employees only)
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay (Available to Full-Time employees only)
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay
• Disability coverage and life insurance (Available to Full-Time employees only)
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay (Available to Full-Time employees only)
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate (Available to Full-Time employees only)

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.

Learn more about what it is like to work at Four Seasons.