ABOUT BANDIT Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel and gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high-bar for disruptive excellence across product, experiences and content. Our vision is to build an enduring, iconic brand that breaks down barriers and inspires greater passion and participation in the sport we love. We’re seeking a Manager of Retail Operations to scale & evolve our retail strategy by turning store-level insights into smarter decisions across inventory, staffing & in-store experience. This is a collaborative, insights-driven role that goes beyond daily execution, offering hands-on ownership & cross-functional work across product, marketing, and customer experience to shape how Bandit shows up in every retail location. Requirements PRIMARY RESPONSIBILITIES Retail Operations: Use store insights & performance data to identify operational inefficiencies & propose strategic improvements. Partner with store managers to refine staffing models, scheduling practices & in-store workflows based on traffic patterns. Develop & implement SOPs to ensure consistency & scalability of store ops. Training & Education: Lead development & refinement of training, onboarding tools & processes, using feedback & performance data. Partner with store managers to develop & refine processes, ensuring teams are equipped with the knowledge & tools to meet operational, service & brand standards. Store Openings : Lead planning & execution of store openings, including staffing, inventory & operational setup. Codify learnings from existing stores to improve rollout processes & playbook development. Provide onsite training & oversight to ensure each new store meets standards. Inventory: Analyze sales data, customer feedback, & regional trends to optimize sales, inventory allocation & restock cadence across stores. Partner with store managers on monthly counts, discrepancy resolution, & inventory accuracy. Develop & implement streamlined product receiving & restocking procedures across stores. Packaging & Supplies Management: Forecast & manage packaging & supply inventory across stores & warehouses. Identify opportunities to reduce costs across packaging & supply procurement. Partner with stores & warehouse teams to systematize ordering & replenishment workflows. Reporting & Analytics: Own reporting on store performance & customer experience, translating data & feedback into strategic insights that drive sales, optimize labor, improve inventory allocation, & continuous improvement. Merchandising: Coordinate with design & product to document & implement visual merchandising standards to ensure stores reflect the brand aesthetic. YOU HAVE 3-5 years of experience in operations, ideally a strong retail ops background with demonstrated analytical capabilities, or experience at a top consulting firm with interest in transitioning into an operations role High attention to detail with an unwavering customer-first attitude Ownership mentality & operate as a strategic thinker while rolling-up your sleeves A hunger for continuous process improvement that drives business impact Fortitude to make quick decisions through ambiguity & constant evolution A strategic, insights-driven approach focused on optimization & long-term impact beyond daily execution Strong analytical skills and proficiency in Microsoft and Google Suite tools (Excel, Sheets, PowerPoint) BONUS Start-up experience Experience managing retail, hospitality or customer experience teams Experience using Shopify or Warehouse Management Software (i.e. ShipHero) A connection to the sport of running BENEFITS This full-time, in-office position is based at our headquarters in Greenpoint, BK. There is the potential for up to 20% travel to manage pop-ups & new store openings. This position reports to the Head of Operations Compensation includes equity, 401k match & other benefits At Bandit, we’re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. Salary: $100,000 - $120,000