Muscle Shoals - Mobile Service Advisor - Full-time
3 Days Old
Are you skilled at building trust quickly and turning conversations into action?
Long-Lewis of Muscle Shoals is looking for a professional, driven, and detail-oriented Mobile Service Advisor to become the vital link between our customers and our Mobile Service Technicians.
As part of our rapidly growing Mobile Service Division, you'll be the first point of contact-scheduling appointments, explaining services, and ensuring a smooth, efficient process from start to finish.
What You'll Do:
Make outbound calls to customers for appointment scheduling and follow-ups
Field inbound service inquiries with professionalism and product knowledge
Coordinate service visits between customers and mobile technicians
Provide clear communication on service status and next steps
Ensure exceptional customer experiences every step of the way
What You Can Expect:
A built-in customer base ready to be engaged
A forward-thinking, mobile-first model that puts convenience first
A high-performance team culture
A chance to grow and shape your career with a company that rewards within
You're a Great Fit If You:
Have strong phone and communication skills
Are highly organized and detail-driven
Thrive in a fast-paced, customer-focused environment
Are a natural problem solver with a professional demeanor
Have prior service advising or customer service experience (automotive is a plus!)
This is a high-impact role where your voice drives our business . If you're confident, motivated, and ready to grow with a team that's changing the way service is delivered - we want to hear from you.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Location:
- Muscle Shoals, AL, United States
- Job Type:
- FullTime
- Category:
- Installation, Maintenance, And Repair Occupations