Merchandising Assistant

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

Overall Purpose and Objective of Position:

This position will directly support the merchandising staff at a grain and oilseed terminal in Burns Harbor, IN. This role will support the team with contracts, accounts payable, customer support and additional administrative tasks.

Primary Responsibilities/Essential Functions:

Apply, process and settle tickets daily

Ensure settlements are correct and assist with check cutting

Enter contracts, pricings, and amendments daily

Set up new customer accounts

Troubleshoot application and settlement problems while on the phone with the customer

Assist customers with split payments and settlement review

Assist customers with direct deposit account setup

Prepare and maintain various spreadsheets relative to the business. Ex: Cash positions, current train locations with ETA's, and FOB bushel ownership.

Clearly communicate daily with customers and truck drivers

Oversee and maintain system to keep truck driver insurance current

Communicate with numerous railroads and trace rail cars

Provide daily flat price position report for Kansas City office

Assure accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received

Purchase office supplies along with monitoring office supply inventory levels

Assist in processing accounts payables

Maintains a positive attitude and promotes a "team" environment

Time management is a key factor in this position

Additional Responsibilities:

Code invoices and work with vendors to answer payment questions

Code and send invoices in a timely manner to regional office

Serves as back up for answering phone calls and quoting bids while merchandisers are unavailable

Assist with human resources needs where applicable, including processing new hire paperwork and managing timecards

Distribute afternoon bids to farmers and commercial accounts

Complete other duties as assigned

Qualifications

Education/Professional Certifications/Licenses:

Required:

High School diploma

Preferred:

Bachelor's degree

Experience:

Required:

2 years of execution / sales support experience within the grain industry, biofuels, or similar field.

Knowledge/Skills/Abilities (including any physical demands):

Basic qualifications:

Ability to prioritize multiple tasks and meet strict daily deadlines

Strong practical accounting, analytical and organizational skills

Strong verbal and written communications skills. Needs to feel comfortable talking to customers

and truck drivers on the phone

Strong documentation skills

Positive attitude, self-motivated

Knowledge and interpretation of position reporting

Proficiency with spreadsheet and word-processing software, (e.g., Excel and MS Word)

Occasionally work outdoors

Must have ability to climb stairs and lift small objects

Careful attention to detail