Merchandise Assistant - Backstage

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Merchandise Assistant - Backstage provides administrative support to the buying team to drive sales, turn, and margin results. Performs other duties as assigned.

What You Will Do

• Take full ownership of all data entry responsibilities related to purchase orders, style information, vendor communication and sales reporting.
• Maintain awareness of the market through competitive shopping and develop knowledge and understanding of pricing and trends.
• Take ownership of maintaining department records and develop a user-friendly filing system for all paper and electronic documents.
• Manage incoming and outgoing communications.
• Professionally answer, screen and direct incoming communications and emails.
• Obtain samples delivered to the building and deliver them to internal destinations.
• Assist with the development of trend boards to support the merchandising vision.
• Monitor and resolve issues involving UPCs, orders, and shipments with MerchOps and the distribution center teams.
• Develop self through ongoing professional development and training.
• Provide general administrative support to the buying team.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Perform other duties as assigned.

Skills You Will Need

Organizational Skills: Take ownership of maintaining department records and develop a user-friendly filing system for all paper and electronic documents.

Problem-Solving: Monitor and resolve issues involving UPCs, orders, and shipments with MIO and the distribution center teams.

Self-Development: Commit to ongoing professional development and training to continually improve skills and knowledge.

Effective Communication: Practice open and continuous communication, valuing keeping others informed, and effectively presenting information in a clear, concise manner.

Interpersonal Skills: Exhibit excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at various organizational levels.

Creative and Strategic Thinking: Ability to think creatively, strategically, and technically.

Technical Proficiency: Proficiency in MS Office is required.

Passion and Curiosity: Show a passion and curiosity about the business and our customer.

Eagerness to Learn: Demonstrate eagerness to learn and take ownership of the business.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. Buying office experience preferred.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

151 West 34th Street, New York, NY, 10001, US