Medical Assistant/Patient Service Representative - Convenient Care
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Job DetailsJob LocationWindsor (LLC) - Champaign, ILSecondary Job Location(s)Danville (LLC) - Danville, IL; Urbana (LLC) - Urbana, ILPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$16.47 - $22.64 HourlyGeneral Summary of DutiesChristie Clinic's department of Convenient Care is seeking a Medical Assistant/Patient Service Representative on a rotating schedule, 3 days a week, 8:00am-8:00pm, including weekends and holidays in the rotation.This will include primarily the Windsor clinic, with the possibility of Urbana and Danville coverage. Duties include greeting patients, assisting with check in/check out process, answering calls, scheduling appointments, collecting payments. You will serve as a liaison between patients and medical support staff. Duties will also include performance of skills through the delivery of patient care using a systematic patient assessment. Certified Nurse Assistant certificate and/or graduation from an accredited program for medical assistants and previous health care experience preferred.Job Qualifications and Expectations(This list may not include all of the duties assigned.)Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.Provide check-in process for patients.Verify and update necessary demographic information. Apply co-payments, as needed.Maintain provider schedules.Keep a neat and orderly work and lobby area.Ensure that patient completes router form.Prepare exam and treatment rooms with necessary instruments prior to appointment. Clean and restock following appointment.Assist patient to exam room, take vitals, weight and height of patient. Enter information into the electronic medical record.Maintain and update patient medical record upon visit including allergies, medications, etc. and enter into the electronic medical record.Flag appropriate room for provider to see patient.Assist with procedures during appointment.Perform lab tests, treatments, etc., as directed by provider.Perform related work as required.REQUIRED QUALIFICATIONS:High school diploma or equivalent.CPRPREFERRED QUALIFICATIONS:CMACNAPrevious healthcare experience.TYPICAL PHYSICAL DEMANDS:Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 75 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.TYPICAL WORKING CONDITIONS:Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements include working weekends, evenings, holidays, etc. as associated with working in Convenient Care.PAY AND BENEFITS:The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.We also offer a substantial benefits package, including:•Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)•Dependent Care Flexible Spending Account•401k Plan•Medical Flexible Spending Account•Health Insurance•Group Term Life Insurance•Dental Insurance•Identity Theft Protection•Vision Insurance•Long Term Disability•Accidental Death & Dismemberment Insurance
- Location:
- Champaign, IL, United States
- Category:
- Healthcare Support Occupations