Under the direction of the Supervisor, Medical Assistant is responsible for all duties related to medical assisting including but not limited to; assisting providers, taking patient vitals, injections, record keeping, performing basic medical procedures, scheduling appointments including telehealth and coordinating virtual meetings, and assisting with medical office tasks such as filing, faxing, data entry and phones. Must be flexible due to demands of an innovative field. Also, will be responsible for any other special assignments or tasks as requested by administration. A Behavioral Health Medical Assistant will also help to drive outcomes and clinic goals with a focus on quality and patient care. Must demonstrate proper de-escalation and crisis intervention techniques, confidentiality, HIPPA, and keep professional boundaries.

I. ESSENTIAL FUNCTIONS: Medical Assistant

Administrative Medical Assistant is responsible for:

• Administrative duties assigned by the Supervisor
• Administrative duties assigned by the school RN
• Attending meetings and hearings
• Screen potential and existing patients, by telephone and in person, to help determine appropriate needs for patients.
• Schedule patient appointments.
• Properly check patients in for appointments
• May verify insurance and demographic information at each visit.
• May collect co-payments, coinsurance, deductibles, and patient balances at each visit.
• Prepare charts for appointments.
• Copy, scan and mail documents, forms, and charts, as needed.
• Update patient charts by inserting medical records and/or other documentation related to their care.
• Answer phones; take and relay messages; refer callers to other departments as needed.
• Attend and participate in all staff and front office meetings.

Perform any duties or projects as assigned by Supervisor

I. EDUCATION/EXPERIENCE REQUIREMENTS:

High school graduate or equivalent, Medical Assistant degree required. Basic typing skills required with ability to use office equipment required; must understand medical terminology. Mental or behavioral health experience preferred. At least two years of experience in the medical field. Familiar with a variety of the field’s concepts, practices, and procedures.

II. PHYSICAL DEMANDS

a. Physical Activity - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical requirements are in excess of those sedentary work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree: or (2) when it requires sitting most of the time but entails push and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of the material is negligible.

b. Working Hazards or Risks – potential for musculoskeletal injuries related to moving and working with files and office equipment.

c. OSHA Blood Borne Risk Category III.