Job Summary:

Under indirect supervision, orders and replenishes items, materials or services of non-technical, technical or specialized nature which are usually made, altered or customized to specific needs and specifications that detail, in technical terms, required physical, chemical or other properties; assists in training Inventory Associate and other clerical staff.

Essential Responsibilities:

* Advises customers to develop and maintain appropriate inventory minimum and maximum target levels; assists customer with material inventory needs which may include research. * Ensures that established replenishment cycle results in most accurate, timely, and efficient delivery of supplies to customers. * Develops and maintains effective physical organization of storerooms and storage areas that respects Program and regulatory agency standards. * Rotates dated items appropriately. * Advises customers to eliminate non-standard supply items from inventory. * Acts as liaison for customers for national product standards. * Demonstrates exceptional customer service with variety of internal and external customers. * Acts as effective resource and liaison for Material Services. * Provides reliable, useful product information to customers. * Identifies and devises action plans to enhance utilization of goods and services. * Functions effectively as adjunct medical office team member while advocating prudent application of national and divisional Material Services and financial control standards. * Assists training for health care team members and Material Services staff members on Material Services practices. * Provides information to health care team members and Material Services staff members on Material Services practices. * Effectively manages and resolves emergency situations, such as stock outages and equipment failures. * Edits requisitions and confers with issuing department regarding requirements, specifications, quantity and quality of merchandise and delivery schedules; places orders by utilizing material computer system. * Carries out necessary follow-ups and expediting activities to insure proper delivery schedules. * Keeps management informed of problem areas and takes constructive corrective action. * Insures proper inventory levels are maintained. * Interprets inventory printouts; provides information, projections and recommendations for purchase standardization, quality, amounts or equivalency. * Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service. * Performs other duties and accepts responsibility as assigned.