Manager, Site Reliability Engineering

7 Days Old

What makes us Qlik ? u00A0 A Gartneru00AE Magic Quadrantu2122 Leader for 1 5 years in a row , Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. u00A0 We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. u00A0 The u00A0 Manager, Site Reliability Engineer ing Role u00A0 This role will grow and develop Qliku2019s US team of Site Reliability Engineers (SREs) located in various remote locations in the United States. u00A0 The teamu2019s primary responsibility is to achieve high levels of reliability for the Qlik SaaS product offerings through sustainable operations and platform automation as well as run the major incident response process. The US team also specifically supports the Qlik Federal Government Cloud (FEDRAMP and similar) environments. u00A0 You will be responsible for managing the day-to-day activities of the SRE team as well as driving initiatives to improve reliability and enhance the platform. Your team will build and provide tools that empower all teams to meet availability goals and create self-healing services following industry leading practices. You will provide visibility to areas that need improvement and coordinate efforts to address these. Youu2019ll report directly to the Regional Director SRE North Americas region. u00A0 Hereu2019s how youu2019ll be making an impact: u00A0 S upporting high uptime and reliability of Qlik SaaS offerings 24x7 for customers. Lead ing the US team based in various remote locations in United States of America and coordinates with peers and software engineers across geographies for reducing toil (manual, repetitive work) as well as defining and tracking SLOs (operational goals). Build ing , support ing , and maintain ing the FEDRAMP production instances consistent with related government regulations. R un ning incident management processes during working hours using a follow-the-sun rotation when appropriate. Incident management may expand to additional hours in the future. Run ning the Kubernetes platform and common infrastructure components leveraging strong knowledge of cloud native technologies and AWS. Translat ing business and operational strategy into technical solutions by designing and executing an architecture that supports the strategy. Recruit ing and develop ing talented SREs in US while building a strong team culture that is highly collaborative, focused on learning, and continuously making improvements. u00A0 Weu2019re looking for a teammate with: u00A0 Bacheloru2019s degree or equivalent work experience. 5+ years of software development and operational leadership experience providing high reliability for complex, enterprise-level product offerings. 3+ years of experience running services in public cloud platforms such as AWS, Azure, or Google Cloud; experience strongly preferred working with AWS and Kubernetes. Strong track record of managing a group independently while working with peers and partners across geographies in EMEA, APAC (India) and Canada. Solid fundamentals around understanding microservice architecture as well as building and running distributed software systems. Experience with common cloud native infrastructure components such as MongoDB, Solace, Splunk, Redis, etc. in a shared environment. Experience running incident management processes and setting up sustainable on-call practices. Ability to dig in post-incident to identify repair items with partners and drive those to resolution. Proven ability to hire and retain top talent in the region. Leads by example with the ability to collaborate with peers and partners. u00A0 The location for this role is: u00A0 United States u00A0 Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities! u00A0 More about Qlik and who we are : u00A0 Find out more about life at Qlik on social: Instagram , LinkedIn , YouTube , and X/Twitter , and to see all other opportunities to join us and our values , check out our Careers Page . u00A0 What else do we offer? u00A0 G enuine career progression pathways and mentoring programs C ulture of innovation, technology, collaboration, and openness F lexible, diverse, and international work environment u00A0 Giving back is a huge part of our culture. Alongside an extra u201Cchange the worldu201D day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs u00A0 The anticipated base salary range for this role is $ 180,000 - $200,000 USD per year. Final compensation offered by Qlik will be based on factors such as the candidateu2019s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package, eligibility requirements for benefits will be controlled by applicable Qlik plan documents and policies. u00A0 For positions in Massachusetts : It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. u00A0 Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive. u00A0 Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Laboru2019s website to review the u00A0 Equal Employment Opportunity Posters, including the u201CKnow Your Rightsu201D and u00A0 u201CPay Transparency Nondiscriminationu201D posters. u00A0 If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com . Any information you provide will be treated according to Qliku2019s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests. u00A0 Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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Location:
Miami, FL, United States
Category:
Engineering

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