Manager Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology

Johnson & Johnson Innovative Medicine is recruiting for a Manager Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology located in Horsham, PA or Titusville, NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

This position is responsible for generating, integrating, and translating insights and analytics that shape decisions and drive organizational action. This position will support Patient Experience (Px) leaders, and Patient Engagement & Customer Solutions (PECS) marketing business partners: delivering business building recommendations, shaping decision-making, and advising product strategy. The position plays a key role in guiding the PECS team in helping patients start and stay on therapy.

The manager must have a consistent track record to lead collaboration across teams, inspire without authority, and encourage sensible risk-taking. They will have the tenacity and fortitude to pursue novel solutions and analytics that address the needs of patients. They will be personally accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.

Responsibilities:

• Serve as a leader in integrating data and analytics (national, subnational) to deliver a cohesive view of the business.
• Integrate various patient data sources, developing a well-rounded understanding of patient challenges and sharing insights with Immunology business partners to help patients start and stay on therapy.
• Identify, develop, and automate key performance metrics to measure and monitor performance.
• Execute KPI plan, measure and report ongoing performance, identify critical themes for discussion.
• Evaluate business performance and identify actionable recommendations to improve future performance outcomes.
• Identify, design, and execute integrated analytics informing PECS strategy and tactical execution.
• Leverage disparate data sources to address key business questions and uncover business opportunities.
• Develop insights that lead to actionable recommendations which influence business partner decision making.
• Drive focus and innovation through objective analyses and the integration of insights enabling organizational decision making and action.
• Drive a culture of simplicity within the analytics function to ensure business processes are streamlined and partners are provided on-demand, actionable insights.
• Find opportunities to embed PECS insights with partner capabilities (Brand Analytics, Advanced Analytics, Access Insights, etc.) to drive impact for brand and organizational efficiency.
• Demonstrate leadership courage to set boundaries and ensure time is spent on the most critical/high value projects.

Qualifications / Requirements:

Education:

• BA/BS Required; Advanced Degree Desirable

Experience and Skills:

Required:

• A minimum of 5 years of relevant work experience
• Demonstrated success partnering across the commercial organization to translate analytics and insights into actionable recommendations
• Experience shaping and influencing organizational decision-making
• Strength in storytelling, data visualization, and developing effective presentations
• Knowledge across a broad spectrum of analytic approaches and ability to identify appropriate approach to address key business questions
• Strong learning agility and demonstrated success solving ambiguous business issues
• Deep proficiency with the following applications (SQL, Excel, Word, PowerPoint, PowerBI, Tableau)
• Experience working with pharmaceutical data sources (e.g. lab data, patient level claims data, IQVIA DDD & Xponent)

Preferred:

• Experience with patient support program or specialty pharmacy data
• Knowledge of advanced statistical techniques and concepts (model selection and hypothesis testing, statistical inference, promotional response modeling etc.) and experience with real-world applications
• Knowledge of machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world advantages and drawbacks

Other:

• This position will be located in Horsham, PA or Titusville, NJ and will require up to 10% domestic travel

The anticipated base pay range for this position is $100,000 to $172,500.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year
• Holiday pay, including Floating Holidays up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.