Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY: Partners with assigned operational division to maximize the alignment of human resource capital with the business objectives. Provides guidance in employee relations issues, leadership/staff development, and performance management.

On-Site opportunity. MAJOR RESPONSIBILITIES:

Supports senior management to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee workplace situations including claims of harassment and employee performance.

Supports management in leading employee engagement initiatives. Assists with communication and action planning for TSAT efforts. Works with management to identify and manage the employee impact of company decisions and changes.

Provides advice and consultation for front-line hourly employees on policy interpretation, EAP issues, employee conflict, etc.

Acts as liaison between management and core HR by assisting with programs or communicating information related to payroll, records, benefits, training, compensation, and staffing.

Mentors and guides staff regarding their career goals. Motivates staff to achieve company objectives. Builds bench strength within the operational division by identifying training and development opportunities.

Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policies, procedures, training, and team member involvement activities.

Performs other duties as assigned.

EDUCATION:

Bachelor's degree from a four-year college or university in Human Resources, Psychology, or Management required.

EXPERIENCE:

5-7 years of Human Resources experience required with 1-3 years of management experience required; or an equivalent combination of education and experience.

Your talent, skills, and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via email, the Internet, or in any form and/or method without a valid written Statement of Work in place from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid if the candidate is hired by Universal Orlando as a result of such referrals or other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE

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