Welcome to Mountain Ridge Insurance Group, a cornerstone of personalized insurance services in Layton, Utah. We're seeking a Licensed Personal Lines Insurance Account Manager who thrives in a dynamic and interactive work environment. Our commitment to the local community and personalized customer care means you'll find a warm and inviting atmosphere at our office.

In this role, you'll have the opportunity to manage a diverse portfolio of clients, providing tailored insurance solutions to meet their unique needs. Your expertise in personal lines insurance will be crucial in delivering exceptional service and maintaining client satisfaction. At Mountain Ridge, we value positivity and collaboration, ensuring every team member feels supported and empowered to deliver their best work.

If you're passionate about customer service and eager to make a meaningful impact within an innovative team, we invite you to join us at Mountain Ridge Insurance Group. Together, we can elevate client experiences and foster long-lasting relationships. Apply now and become a vital part of our journey!

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Holidays

Appreciation Lunches

Team Meetings

Team Building Events

Home and Work Life Balance

Hands on Training

Policy Management: Assist clients with their personal lines policies, ensuring accuracy and completeness of information.

Client Interaction: Communicate effectively with clients over the phone and in person to address their concerns and queries.

Insurance Solutions: Provide knowledgeable advice on insurance products, helping clients to make informed decisions regarding their coverage.

Documentation: Maintain comprehensive records of client interactions, policy changes, and renewals to ensure regulatory compliance.

Problem Resolution: Address and resolve any issues or discrepancies related to insurance accounts promptly.

Collaboration: Work alongside other team members and departments to deliver seamless customer service and enhance client satisfaction.

Licensing: Active Utah Property & Casualty Insurance License is mandatory.

Experience: A minimum of 2 years in personal lines insurance account management or a related field.

Communication Skills: Excellent verbal and written communication skills to engage effectively with clients.

Customer Service: Strong commitment to providing exceptional customer service and ensuring client satisfaction.

Organizational Skills: Ability to manage multiple client accounts and prioritize tasks efficiently.

Problem-Solving: Aptitude for resolving client issues and challenges with a positive approach.

Team Collaboration: Ability to work collaboratively with team members and contribute positively to the team environment.

Technical Skills: Proficient in using insurance management software and other standard office applications.