Job Title: Licensed Insurance Customer Service Representative Location: Cleveland Heights, OH About Us: Join Anita Tyler - State Farm Agency, a well-established agency with 36 years of experience serving the Cleveland Heights community. We're seeking a licensed professional who enjoys providing excellent client support and values long-term customer relationships. Salary: $45,000 - $60,000/year (based on experience and licensing) Benefits: Competitive base salary Paid Time Off Medical insurance 401(k) with company match Hands-on training and continued career development Opportunities for advancement within a respected agency Responsibilities: Provide exceptional customer service to both new and existing clients Handle policy changes, billing questions, and coverage updates Assist the sales team with retention efforts and client follow-ups Build lasting client relationships through effective communication Maintain accurate and organized client documentation Requirements: Active Property & Casualty license (required) Active Life & Health license (required or ability to obtain) Prior insurance experience strongly preferred Excellent communication and organizational skills Dependable, detail-oriented, and proactive approach to work Take the Next Step in Your Career: If you're an experienced insurance professional looking for a stable, client-focused agency, we encourage you to apply today and grow with us at Anita Tyler - State Farm Agency.