Licensed Insurance Customer Service Representative – State Farm Agent Team Member
Location: Wixom, MI (On-site only)
Salary: $40,000 – $75,000 per year (Base + Bonuses)
Schedule: Full-time | Monday to Friday
License Required: Active Property & Casualty (Life & Health a plus)
Take the next step in your career now, scroll down to read the full role description and make your application.
Ready to Grow Your Career in Insurance?
We're looking for a motivated and licensed Customer Service Representative to join our high-performing State Farm agency in Wixom, MI. This is an in-office role where you’ll play a key part in delivering exceptional service and building strong relationships with customers.
If you're passionate about helping people, highly organized, and ready to grow with a team that values your contributions, this could be the perfect opportunity for you.
What You’ll Do: Build and maintain strong customer relationships
Provide fast, accurate, and friendly support for policy changes, billing, claims, and more
Educate customers about insurance options through needs-based conversations
Assist with onboarding new clients and handling renewals
Keep detailed activity reports and communicate progress to the agent
What We’re Looking For: Active Property & Casualty license (Life & Health license preferred)
1+ year of customer service, sales, or insurance experience
Strong communication and people skills
A self-starter with high attention to detail and a proactive mindset
Organized, tech-savvy, and comfortable in a fast-paced office setting
Team player who is goal-oriented and eager to grow
What You’ll Get: Base salary plus performance bonuses
Paid time off (vacation, personal, and sick days)
Career advancement opportunities within the agency
A supportive and growth-focused office culture
How to Apply
If you're licensed and looking for a rewarding, long-term career with strong income potential, apply today. We’re scheduling interviews now and excited to meet candidates who are ready to grow and succeed with us.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Must have an active Property and Casualty license
Ability to commute to our Wixom, MI location, this is an in-office position.
Compensation details: 40000-75000 Yearly Salary
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