Level 2 Field Service Technician

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At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Level 2 Field Service Technician to join their team onsite in Boston, MA and provide end-user support.
Duties and Responsibilities :
Travel to various customer sites to perform break fix repairs on laser printers, primarily Lexmark
Provide Smart hands network support
Perform break fix on laptops and desktops including Apple laptops
Perform Point of Sale replacement
Perform Network cable testing
Troubleshoot laptops, desktops, printers and order / replace needed parts
Replace / install / remove network equipment such as routers, servers, switches, UPS, etc.
Route cables on data racks, counters, desks, etc.
Skills and Qualifications :
Repair experience on printers down to the boards and motors / gears level, not just replacing consumables
Excellent technical skills
Experience successfully replacing parts in laptops down to the system board level, Lenovo and Client certified a plus
Apple laptop certified is a big plus
Knowledge on how to connect to network devices with a laptop and use Putty
Knowledge on network cable testing and how to use testing tools
Must be able to work in a team with other techs and willing to share responsibilities
Excellent customer service skills
Wage Range :
The rate for this position is between $17.00 - $25.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits :
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .
#INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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Location:
Boston, MA, United States
Category:
Installation, Maintenance, And Repair Occupations

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