Lead Medical Assistant

15 Days Old

Job Description

Job Description

Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is looking for a dedicated, compassionate, and detail-oriented Lead Medical Assistant to join our oncology team!

Ironwood Cancer & Research Centers:

  • Beautiful state-of-the-art integrated Cancer and Women's Centers
  • Location: Phoenix, Arizona (Tatum & Shea) - will also travel to our Scottsdale location
  • Full-Time | Day Shift | Competitive Pay + Benefits

What You’ll Do:

  • Provide hands-on support across all Medical Assistant functions, including clinic coverage
  • Coordinate daily MA schedules and ensure balanced workload distribution
  • Monitor team performance and assist the Office Manager with training, onboarding, and workflow consistency
  • Lead quality assurance efforts, including competency checks and Standard of Care audits
  • Serve as the first point of contact for MA-related concerns from patients and staff
  • Oversee MA inboxes, voicemails, portal messages, and prescription lines to ensure timely follow-up
  • Support inventory management and office supply coordination
  • Promote a positive, team-oriented culture through mentorship and accountability

What We’re Looking For:

  • Certified Medical Assistant (CMA, RMA, or equivalent)- **Only candidates who currently hold a valid Medical Assistant certification or the ability to obtain w/in 90 days will be considered***
  • 3+ years of MA experience in a fast-paced setting
  • Medical oncology experience preferred
  • Strong communication, organizational and customer service skills
  • Compassionate, team-oriented, and adaptable personality
  • EMR experience and computer proficiency a plus
  • Positive, professional attitude with a team-first mindset and a passion for oncology care

Why Join Us?

  • We are the largest patient-focused cancer provider in the valley!
  • Work alongside renowned medical oncologists and a supportive clinical team
  • Make a meaningful impact in the lives of patients facing cancer and other conditions
  • Enjoy a collaborative, respectful, and growth-focused work environment
  • Access to full health benefits and retirement plans
  • Must be willing to travel to other Ironwood locations
  • Equal Opportunity Employer

Ready to make a difference?

  • Apply today and become a vital part of a team that’s changing lives—one patient at a time.
  • Learn more at www.ironwoodcrc.com
Apply
Location:
Phoenix
Job Type:
FullTime
Category:
Healthcare

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