The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Essential Duties & Responsibilities Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude Perform accurate Point of Sale (POS) and cash handling procedures.

Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Excellence) to our employees, customers and donors.

Receive and accurately record donations using technology.

Sort, clean, process, price donated goods, following company standards.

Merchandise and maintain the sales floor.

Maintain a clean and safe environment by following all personal protective equipment policies and procedures.

Follow all safety rules and exercises caution in all work related activities.

Load and unload trucks and performs necessary cleaning and janitorial work.

Work flexible shifts; including nights, weekends, holidays and overtime when needed.

Education & Experience Ability to read, speak and write Basic English.

Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned.

Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations.

Ability to work with a diverse team.

Some retail and sales experience helpful.

Punctual and dependable attendance.

Free from alcohol and drug abuse.

Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.

Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.

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