LabCorp Assistant / Marketing Coordinator for SDI Labs, Inc.

23 Days Old

Job Description

Job Description
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Wellness resources

Position Summary: SDI Labs, Inc.
The LabCorp Assistant / Marketing Coordinator supports daily administrative, client-facing, and laboratory-related tasks while assisting with marketing and outreach efforts to grow the organizations presence and client base. This dual-role position requires excellent organizational, communication, and interpersonal skills.

Key Responsibilities:


Administrative & Laboratory Support:


  • Assist with front desk operations including answering phones, scheduling, and patient check-in.

  • Support lab personnel with non-technical tasks such as data entry, specimen organization, and labeling.

  • Maintain accurate records of specimens, documentation, and client interactions.

  • Prepare and organize supplies and materials for lab use.

  • Ensure compliance with HIPAA, OSHA, and company policies and procedures.

  • Coordinate courier pickups, deliveries, and inventory restocking.

Client Relations & Customer Service:


  • Act as a point of contact for client inquiries, scheduling, and service-related issues.

  • Ensure timely and professional communication with referring physicians, clinics, and patients.

  • Follow up with clients and partners to maintain satisfaction and encourage repeat business.

Marketing & Outreach:


  • Assist with developing and distributing marketing materials (brochures, flyers, social media content).

  • Coordinate community outreach events, health fairs, or partnership programs.

  • Maintain and update client databases, email lists, and marketing CRM systems.

  • Support digital marketing efforts, including posting on social media and monitoring engagement.

  • Help track marketing campaign metrics and generate simple reports.

  • Represent the lab in a professional manner during promotional visits to clinics or partner organizations.

Qualifications:


  • High school diploma or equivalent required; associate or bachelors degree in marketing, business, or healthcare preferred.

  • Experience in a medical office, laboratory, or healthcare setting is a plus.

  • Strong interpersonal, communication, and multitasking skills.

  • Basic understanding of marketing principles and customer engagement.

  • Proficiency in Microsoft Office Suite and familiarity with social media platforms.

  • Ability to maintain confidentiality and professionalism in all interactions.

Physical & Work Requirements:


  • Ability to stand or sit for extended periods.

  • Light lifting (up to 25 lbs) for marketing materials or lab supplies.

  • May require travel for off-site marketing or outreach efforts.

  • Work may involve occasional extended hours or weekends for events.

Preferred Skills (Not Required):


  • Experience with Canva, Mailchimp, or similar marketing tools.

  • Knowledge of healthcare industry marketing or client development.

  • Bilingual abilities are a plus.


Location:
Fountain Valley
Category:
Business

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