You don’t need a background in education, but a desire to learn is essential! As part of the store management team, you get to play an active role in developing a first-class crew, help to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role. Providing great customer service isn’t just a goal—it’s the essence of who we are.

Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of every Lakeshore Learning Store nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit. Lakeshore Learning Store management teams have a knack for leading by example.

In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate. Responsibilities

Building Talent Recruit and develop an engaged, sales-driven team Involved in training and developing new store associates Building Service Standards Surpass expectations regarding customer service Seek and communicate customer feedback in regard to school and home use of products Build a unique and lasting relationship with customers Building Revenue & Operational Excellence Maximize sales and manage controllable expenses Maintain visual presentation of merchandise and signage Maintain company expectations regarding retail policies and procedures Qualifications

Essential Skills & Attributes Passion for providing excellent customer service Positive and proactive approach to management and working as a team Excellent communication and training skills Exceptional time management and organizational skills Ability to demonstrate company standards and reinforce them with entire team Strong desire to recognize and reward achievements—big and small Capacity to give regular and clear feedback to team Ability to provide and receive constructive criticism Capacity to multitask in order to meet simultaneous demands Requirements 1 year related retail management experience Ability to work flexible full-time schedule, including nights and weekends Knowledge of retail POS systems Additional Information

And here’s our end of the bargain! Competitive compensation based on skills and experience Comprehensive medical/dental plan for full-time employees 401(k) retirement plan Generous employee discount