Industry Advisor Customer Data Strategy-Customer Experience

4 Days Old

Description:
We are seeking a senior Customer Data Strategist to incubate and scale a new retail-focused consulting offering anchored in customer data Strategy, Loyalty, and personalization. This role will be responsible for shaping the end-to-end value proposition-spanning customer data strategy, identity resolution, CDP/MarTech ecosystems, and AI-led activation-while translating it into measurable business outcomes for US retailers. The individual will open and anchor at least two strategic retail accounts, acting as a trusted advisor to C-suite stakeholders across Marketing, Digital, and Commerce. In parallel, they will build and lead a high-performing delivery team, establishing repeatable assets, methodologies, and best practices to enable scalable delivery and sustained growth. This role requires strong consulting DNA, deep retail domain expertise, and a proven ability to take offerings from concept to revenue.
Strong Experience in Retail - having worked with Industry leading Retailers in US; Business understanding of Customer Data Strategy, Loyalty and Personalization and how that impacts the Retail Business. Strong understanding of the technology tools and platforms in this space.
Salary Range: $170,200-$230,300 a year
TCS Employee Benefits Summary: •Discretionary Annual Incentive. •Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. •Family Support: Maternal & Parental Leaves. •Insurance Options: Auto & Home Insurance, Identity Theft Protection. •Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. •Time Off: Vacation, Time Off, Sick Leave & Holidays. •Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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Location:
San Ramon
Category:
Office And Administrative Support Occupations

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